Effective Date: 01 January 2020
Welcome to TrendM Store. By using our website www.trendm.co.za and making purchases from us, you agree to the following terms and conditions. These Terms and Conditions govern your access to and use of our website and services. If you do not agree with these terms, please refrain from using our website.
1. Introduction
TrendM Store, a business based in South Africa, offers a wide range of fashion products for purchase through our website. These terms apply to all users, visitors, and customers who access or use our services.
2. Acceptance of Terms
By accessing and using our website, purchasing products, or creating an account with us, you agree to comply with these Terms and Conditions. TrendM Store reserves the right to update, amend, or modify these Terms and Conditions at any time, and such changes will be posted on this page. Please review this page regularly to stay informed of any updates.
3. Account Registration
In order to place an order, you may be required to create an account with us. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You agree to provide accurate, current, and complete information when creating your account. You must notify us immediately of any unauthorized use of your account.
4. Product Availability and Pricing
TrendM Store makes every effort to display accurate information about our products, including descriptions, prices, and availability. However, we cannot guarantee that all information is error-free. Prices and availability are subject to change without notice.
In the event that a product is out of stock or if there is an error in the pricing or description of a product, we reserve the right to cancel your order or amend the price and availability before completing your order. If an order is cancelled, we will notify you and issue a full refund.
5. Ordering and Payment
By placing an order on our website, you are offering to purchase products subject to these Terms and Conditions. After placing an order, you will receive an order confirmation email. However, the contract between us will only be concluded when we dispatch the product(s) to you.
Payments for orders are processed securely via payment methods such as credit cards, debit cards, and other payment systems. You agree to provide accurate payment information and authorize us to charge the total amount of your order, including shipping fees and applicable taxes.
6. Shipping and Delivery
We will make every effort to deliver your order within the specified time frame; however, we are not responsible for delays caused by third-party delivery services or unforeseen circumstances. Shipping costs will be calculated at checkout based on the delivery address, weight, and dimensions of the products.
We will notify you once your order has been shipped, along with tracking details where applicable. You are responsible for ensuring that your shipping address is correct. If an order is undeliverable due to an incorrect address, we may charge you for additional shipping costs.
7. Returns and Refunds
We want you to be satisfied with your purchase. If for any reason you are not happy with your order, you can request a return within 7 days of receiving the item, subject to the following conditions:
- Items must be unused, in original packaging, and in resellable condition.
- Returns must include a receipt or proof of purchase.
Refunds will be issued to the original payment method, excluding any shipping charges, once the returned item is received and inspected.
Certain products may be excluded from the return policy due to hygiene reasons, or as specified on the product page.
8. Cancellations
If you wish to cancel an order, you must contact us as soon as possible. If the order has already been processed or shipped, we may not be able to cancel the order. In such cases, you will need to follow our returns procedure once the product arrives.
9. Privacy and Data Protection
Your use of our website is governed by our Privacy Policy, which outlines how we collect, use, store, and protect your personal information. By using our website, you consent to the collection and use of your personal data as outlined in our Privacy Policy.
10. Intellectual Property
All content on the TrendM Home website, including but not limited to images, text, logos, graphics, and designs, is the property of TrendM Home or our partners and is protected by intellectual property laws. You may not use, reproduce, or distribute any of the content from the website without our express written permission.
11. Limitation of Liability
To the fullest extent permitted by law, TrendM store, its directors, employees, or agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including loss of profits, arising out of your use or inability to use the website or products purchased from us.
12. Indemnity
You agree to indemnify and hold TrendM store harmless from and against any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your breach of these Terms and Conditions, your misuse of the website, or your violation of any applicable law or third-party rights.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of South Africa. Any disputes arising from or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of South Africa.
14. Force Majeure
TrendM store will not be held liable for any failure or delay in performance of our obligations under these Terms and Conditions due to events beyond our reasonable control, including but not limited to natural disasters, acts of government, wars, strikes, or failures of third-party suppliers or service providers.
15. Severability
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, such provision shall be severed from these Terms and Conditions, and the remaining provisions shall remain in full force and effect.
16. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
TrendM Home
Phone: 0872651897